How do I reach Commonwealth Edison customer service?
For ComEd residential customers, the customer service telephone number is 1-800-334-7661 (1-800-Edison-1). Customer service hours are Monday through Friday from 7 AM to 6 PM for most issues, though there is a 24-hour line for emergencies.
ComEd business customers can reach ComEd customer service at 1-877-426-6331 (1-877-4-ComEd-1).
Spanish-speaking customers can reach customer service en Espanol at 1-800-955-8237.
The teletype customer service phone number is 1-800-572-5789.